All full-priced items can be returned for an Online Credit Note for Sugar & Spice within 14 days of receiving your parcel.
You don't need to contact us prior to returning your parcel, simply fill out the Returns Form (included with your order) and send it back to us within the timeframe below.
In order to receive your store credit, your return item must meet the following conditions:
- must be received within 14 days of receiving your order
- must be new and unworn with all original tags attached
- must not be marked as a Final Sale item on our website (this is in the product description)
- must not have make-up or fake tan marks
- must not smell of perfume, deodorant or washing powder
Make sure to also include our Returns Form included with your order and invoice.
We will inspect all return items upon receipt - any returns which fail to comply with the above will be sent back to you.
The cost of return shipping is at the customer's expense - we will not refund or add credit or the cost of return postage.
We will not process returns until your item is received by us.